Every site serviced by AIP, is equipped with a dedicated QR Code for any site stakeholder to report an issue, this directly feeds through to our helpdesk team 24/7 to allow immediate action. 

Any issue can be reported by either site or guest and we will put a resolve in place immediately. 

Monthly dashboards are prepared for each client so they can see the type of issue we have been responding and identify any trends in advance, giving a proactive approach to dealing with issues in advance.